Admissions Consultant & Language Center Academic Coordinator

Role Description

Hoi An International School (HAIS) is the leading international school in Central Vietnam, located in the peaceful town of Hoi An. HAIS is a caring, engaged and multicultural community that enables all individuals to develop as both learners and leaders in a dynamic and challenging environment. We value inquiry, perseverance and reflection. At all times, we are committed to acting with integrity and treating one another with respect, whilst learning to grow and develop together as responsible global citizens.

HAIS was established with a clear aim to spark curiosity and inquiry in students, whilst also developing core values and 21st-century skills. We are committed to ethical and responsible learning in an engaging, community-centred environment where our students are encouraged to follow their unique potential and become leaders in academics, the arts, environmental awareness and sports.

Contract duration:                     Twelve (12) months or as negotiated

The Admissions & Language Center Coordinator is a dynamic and multifaceted position that serves as a key liaison supporting the school’s Admissions and English Language Center. Admissions Coordinator is to be responsible for guiding families through the admissions process, providing consultancy on academic placement, and supporting student success. In the capacity of Language Center Coordinator, supervises teaching quality, supports curriculum implementation, and ensures student progress and satisfaction.

Duties and Responsibilities:

Admissions Coordinator:

• Serve as the primary point of contact for prospective families, managing all inquiries and delivering exceptional customer service.
• Conduct school tours for visitors, effectively communicating the school’s mission, values, and educational philosophy.
• Assist with the student application and enrollment process, ensuring all required documents are collected and organized.
• Manage and maintain the school’s admissions database, ensuring data accuracy and confidentiality.
• Assist with new student and parent orientation to ensure a smooth transition into the school community.
• Collaborate with internal departments and staff to ensure smooth event operations and assist with event communication across various channels, including with sponsors and vendors.
• Perform other duties as required.

Language Center Coordinator:

• Curriculum Oversight: Ensure effective implementation of the approved curriculum, monitoring program delivery across all levels and courses.
• Teacher Management: Recruit, train, mentor, and evaluate teaching staff. Conduct regular class observations and provide constructive feedback to ensure high-quality instruction.
• Student Progress: Oversee student placement, track academic progress, manage assessments, and ensure effective communication of progress to students and/or parents.
• Resource Management: Manage teaching materials, technology, and classroom resources to support an engaging learning environment.
• Scheduling and Logistics: Create and manage class schedules, teacher timetables, and room allocations for maximum efficiency.
• Policy Enforcement: Ensure all local regulatory requirements and institutional policies regarding student welfare, safety, and privacy are strictly followed.
• Marketing Support: Collaborate with the marketing team on promotional campaigns, open houses, and community outreach events.

Professional expectations:

• Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Proven experience in an administrative, coordination, or related role.
• Outstanding written and verbal communication skills, with a professional and friendly demeanor.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management.
• Provide a high standard of customer-oriented service;
• Adapt to changes in the work environment;
• Work effectively in an international and multicultural school environment;

Essential Requirements:

• University degree in Bachelor’s or Master’s in English / Applied Linguistics / TESOL, business, law or a related discipline;
• Minimum three (3)+ years experience in a relevant role;
• Minimum three (3) + years experience in a leadership position;
• Exceptional proficiency in written and spoken English.

Desirable:

• Experience in an international school at the leadership level.
• Experience in the deployment of school management systems;
• Proficiency in written and spoken Vietnamese;

Employment requirements:

Should the successful candidate be an International engagement, a mandatory employment requirement is that they provide legalised and authenticated copies of identification, qualification, experience and probity documents as required by HAIS and local/national government bodies.

The successful candidate will be required to satisfy probity requirements, including the provision of appropriate reference checks, a national and local police check and, as applicable, Work with Children Checks.

The successful candidate will be held at the highest level of accountability and will be subject to the signing of confidentiality agreements, given the position’s access to personal records, information and business operations.