Privacy Policy
Last Updated: July 2026
Hoi An International School (“HAIS”, “we”, “our”, or “us”) is committed to protecting the privacy of all visitors to our website and members of our school community. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit an admissions enquiry
- Register for a trial day or a school tour
- Request information about our programmes
- Apply for employment
- Subscribe to newsletters or marketing communications
- Contact us via email, telephone, or online forms
The information collected may include:
- Name
- Email address
- Telephone number
- Country of residence
- Child’s name, age, or year level (where relevant)
- Any additional information you choose to provide
We also collect limited non-personal information such as browser type, device information, pages visited, and website usage statistics to help us improve our website.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Process admissions enquiries and applications
- Arrange school visits and events
- Communicate important information about HAIS
- Improve our website and services
- Send newsletters or marketing communications where you have chosen to receive them
We will only use your personal information for the purposes for which it was collected or where otherwise permitted by law.
Children’s Information
As an international school, we may collect information relating to prospective or enrolled students. Information about children is collected only where necessary for admissions, enrolment, educational, or pastoral purposes and is normally provided by a parent or legal guardian.
We are committed to handling children’s personal information responsibly and securely.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies help us understand how visitors use our website so we can continue improving our content and services.
You may choose to disable cookies through your browser settings, although some website features may not function as intended.
Third Party Services
Our website may use trusted third party services to improve functionality and communication. These may include website analytics, mapping services, video hosting, social media integrations, and email communication platforms.
These providers may process information in accordance with their own privacy policies.
Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Information Sharing
HAIS does not sell or rent personal information to third parties.
We may disclose information where required by law or where necessary to provide educational or administrative services on behalf of the school.
External Links
Our website may contain links to external websites. HAIS is not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external websites they visit.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where appropriate
- Withdraw consent for marketing communications at any time
To make a request, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Hoi An International School
Email: admissions@hais.edu.vn
Website: www.hais.edu.vn
This Privacy Policy may be updated from time to time. Any changes will be published on this page.